Posts Tagged ‘performance advertising’

Tips to Build Radio Copy that Delivers Results

Tuesday, July 27th, 2010

800-599-RADIO | Text DR Radio to 511-511 | 714-787-0101 International

By Steve Pollak

When working on creative for radio, it needs to be memorable. Copy that works for print or TV has to be tweaked for radio: The perception by the audience through audio, without the benefit of visual, for 30 or 60-seconds of time, needs to be heard to have maximum results.

You also need a great hook: something that will capture the listeners attention. Humor has to be carefully examined to make sure it doesn’t fall flat.

Build in an unbeatable, unique offer configuration with a high perceived value. Are you offering 50% off or buy 2, get 1 free? Have you tied it to a special promotion, a coupon, or contest?

Make sure that you mention contact points at least 3 times in a 60-second spot. Usually that means a web address and/or phone number. Positioning in the spot will vary, but certainly at the end and after you’ve described the offer are best places. Repetition is important, especially since this is not a newspaper they can refer to later. Simplicity is important too. Having a simple, easy-to-remember phone number, such as a vanity number (800-559-RADIO) and easy URL are critical for best response levels.

When using a text messaging campaign where the mass audience of targeted listeners is asked to text a message to get coupons/discounts, locations, audio/video messages, usually only a memorable short code is used in the message, such as text RADIO to 511-511.

At RadioActive Media, we like to take a list of 10-12 prioritized bullet points that our clients want to make sure are conveyed to the audience. The focus needs to be to make the message clear. The job is done right when the audience understands the offer, the value and takes action.

We hear poor calls to action regularly. For example: A discount eyeglass company uses 45 seconds of their 60 seconds with lackluster humor. Unfortunately, the listener is unable to remember the name of the company or their product, this tells you the spot didn’t have the desired response.

As a direct response agency, we build copy and functionality to have a great call-to-action with measurable results. How many calls were made at what times? How many web site hits were there? How many text messages came in?

We tie the times of the actions to the times that spots ran to evaluate performance. This analysis determines the next media selections, part of a constant flux of keeping what works with new additions to test.

Remember the special needs of the radio format. Unlike newspaper, you can’t refer back to the printed page later for a phone number or URL. Unlike television, you don’t have visual reinforcement of these contact points.

Note: One of the great reasons of using Sirius for a media buy is the pad display can include written information that can be saved.

These are some of the important points we take into consideration at RadioActive Media when we craft a successful radio creative. Call us to ask about how you can get a free, pre-produced commercial worth $2500. Ask for Jeff Pollak at 800-559-RADIO (7234).

@radioactivemed

Visit us on Facebook

The purpose of the program: to find information about DR programs (and the frequency of any alerts)
Message and data rates may apply
Text STOP to cancel alerts
Text HELP for information
A statement of privacy disclosure

Frequency – Should it be Measured by Mathematical Formulas or Behavior?

Thursday, April 29th, 2010

800-599-RADIO | Text DR Radio to 511-511 | 714-787-0101 International

By the RadioActive Media Team

At RadioActive Media, our simple goal to constantly improve tracked results for our clients’ radio ad campaigns replaces planning formulas once a campaign starts.

Mathematical formulas can be helpful in starting the campaign planning process and as one of the measurement tools. We were recently having a discussion about the number of times a spot needs to be heard in order to produce the desired action (i.e. a sale, an inquiry, store traffic.)

Frequency is part of the GRP equation: Reach X Frequency = Gross Rating Points which is a mathematical formula.  Pure, easy to calculate and is used in most media plans and calculated on most media buys.  The concept is good, however the execution may be somewhat flawed and here is why.

1. Computer formulas have generalized the process of media buying:

- In order to have actual reach and frequency calculations, true duplication needs to be accounted for in the buy.

- The formularized version may use duplication tables, which makes all talk radio equal.  Some Tier 1 radio personalities would disagree because audience composition may be different.

2.  Mathematical formulas do not take into account the advertised product or service:

- Once or twice in a lifetime purchase (such as a home) versus multiple purchases of DVDs.

- Big ticket items such as solar panels versus small ticket items such as movie tickets.

- The influence endorsements by a radio personality have on the potential consumer.

3.  Product/category life cycle:

- New category?  Before the iPhone we didn’t have apps. More exposures are needed to explain new inventions first, prior to actually buying.

- New product/service in an existing category?  Consumers understand the category, however as a new market entry, a brand name building campaign is more appropriate and should still be tied to performance-driven elements.

- Existing category and existing product?  Maintenance schedules are often recommended in this scenario but may be affected by changes in the competitive landscape.

4.  Cross media campaigns and the new technologies:

- Most formulas are media specific such as radio exclusively or TV.

- Social media has certainly had an influence on purchasing behavior.

- Mobile media is game changing.

Finally, we come to the consumers themselves.  There is always a certain amount of folks who have already made the decision to purchase an iPhone, as an example.  They are just waiting for the new version, their next paycheck or their maybe even their tax return.  In any event, the decision is not will they buy; It is when they will buy and from whom.  Solar panels are a bigger ticket item and still relatively new to market. The decision cycle may take more time and more research on the part of the consumer.

In our opinion, results do not come from formulas.   Results come from experience, testing and most of all tracking and fine-tuning the campaign every step of the way.

Contact Jeff Pollak at 800/599-RADIO (7234) and we can discuss the many ways we can design a results-orientated campaign.

@radioactivemed

The purpose of the program: to find information about DR programs (and the frequency of any alerts)
Message and data rates may apply
Text STOP to cancel alerts
Text HELP for information
A statement of privacy disclosure